3 More Reasons to Trust AIRDIS with the LIFELINE of Your Business:
Case Study 1 - Collection Company - Des Plaines, IL.
This customer is completely dependent on their phone service to bring revenue in to their business. AIRDIS sold this customer a new PRI circuit for voice calls and a Internet Access T1 circuit for data. The customer was sold, by another company, a Toshiba Strata 424 system over ten-years ago that initially took approximately 40-hours to install.
A week after the cut-over from the customer's old T1 circuit to the new AIRDIS PRI circuit the customer began to experience dropped calls, no inbound caller ID and the inability to receive calls. At this point, if AIRDIS was like the other Phone companies it competes with, they would have washed their hands of the mess, blamed the Toshiba system and left the customer to fend for themself.
Instead, AIRDIS assembled a crew of their technicians and installed a new phone system at the customer's site for 40 end-users in only 4-hours. This was only a temporary solution, but the customer did not experience any downtime because the work was done after 5pm. AIRDIS then used its industry connections to locate a reliable Toshiba dealer to test the system, upgrade it and replace the faulty equipment.
Case Study 2 - Outbound Marketing Company - Worldwide Operation
This company has operations throughout the continental United States and Canada and they only generate revenue when they make phone calls. The North American IT Director did not have any continuity when it came to coordinating and managing the 100 or more invoices he would receive on a monthly basis for telecom services, as well as a place to call when service outages would arise.
AIRDIS designed an action plan to get this customer down to only One monthly Bill. AIRDIS has already reduced the amount of monthly invoices from over 100 down to 3 in a matter of 12-months. AIRDIS' goal for this customer is to get them on One Bill by the end of 2008. The customer has already experience an increase of about 20% more time in his day by AIRDIS' consolidation of the telecom invoices alone.
AIRDIS has also given this customer One Place to Call for all of his telecom issues Nationwide. This includes replacing bad phones, new cables for new hires, ordering new services and the repair of existing ones.
Case Study 3 - Commercial Bakery - Midwest Region
When AIRDIS was first brought in to this situation the customer's communications systems were in shambles. connectivity between satelite locations was non-existent, voice mail was unreliable and the systems and the services would go down on an almost daily basis. This customer's management staff was dealing with communications issues of varying degrees approximately 38% of their average work week.
The first forklift upgrade AIRDIS performed gave this customer the ability to communicate via four-digit dialing through-out their network of satelite locations enabling them to save substantially on their monthly phone service, as well as making the operation more efficient. AIRDIS also provided a layer of network and system programming redundancies that helped the customer completely avoid unexpected outages. This customer went from being distracted by communications issues on a daily basis to being able to completely focus on making their company better and more profitable.
After years of continual improvements in their network redundancy and features combined with new equipment technologies AIRDIS has elevated this customer to a level where they NEVER loose an order in their call center. Whether they avoid the effects of a power or a service outage, this customer has multiple layers of redundancy specifically engineered for all possible failures. The most amazing part about this case study is not that AIRDIS has been able to provide this level of up-time, but the fact that they have been able to continually reduce the customer's monthly telecom expenditures and maintenance costs while doing so.
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AIRDIS is an AVAYA Partner, offering a full range of PBX, VoIP and SIP enabled phone systems and solutions. AIRDIS also provides maintenance service.
AIRDIS is a phone company, providing a variety of local, local toll, long distance, toll-free and internet connectivity solutions for your business including SIP.
AIRDIS is a structured cabling provider. Providing Category 5E - 6 LAN cabling, Fiber Optic & Video wiring, demarc extensions, cabling certifications & more
Vision Statement:
To offer business owner's the service and solutions they have been searching for by revolutionizing the image of the telecom industry
